Commercial passenger vehicle reforms

On 1 December 2017, the Northern Territory Government introduced a regulatory model to accommodate point-to-point ridesharing transport services, while ensuring a level playing field for the current Commercial Passenger Vehicle (CPV) industry.

The outcomes from the regulatory model address the following key issues:

• safety
• service standards
• levelling the playing field for the existing CPV industry
• enforcement.

For more detailed information on the regulatory model, view the overview of the new regulatory model.

Surveys and reports

• Taxi and rideshare Mystery Shopper Program 2025 summary report PDF (500.5 KB)

Reforms in progress

• Draft bailment agreement
• Rank safety program

Reforms completed

• Taxi and minibus security camera specifications
• Codes of conduct
• Courtesy vehicle category partial deregulation
• Communications and dispatch network conditions
• Darwin taxi ballot
• Electronic payment surcharges
• Prepaid taxi fares
• Vehicle maintenance standards
• Key Performance Indicator standards – Taxi industry
• Ridesharing transport services
• Taxi fare review
• Licence fees