DLI Privacy Policy

When you give your personal information to the Northern Territory Government, your privacy is protected under the Information Act 2002.

The Department of Logistics and Infrastructure (the department or DLI) values and respects the privacy of members of the public that interact with the agency. The department is committed to protecting privacy and ensuring that personal information is collected and handled in a manner that the public should reasonably expect and in accordance with the Information Act 2002 (NT).

This policy  PDF (278.7 KB) states how the department will collect, use, disclose and manage personal information and maintain the quality and security of that information.

  • Remote and urban social housing
  • Managing public roads
  • School bus transport
  • Vehicle registration and driver licensing
  • Commercial passenger vehicle licensing
  • Road and marine safety
  • Procurement

  • An individual’s name, date of birth, signature, address and phone number
  • A photograph / video image or footage
  • Sensitive information e.g. criminal record, health or genetic details
  • Financial, banking or credit details
  • Employee record information
  • Internet protocol (IP) addresses
  • Location information from a mobile device

Roadside Technologies

The department collects and analyses a wide range of information to regulate, manage, and improve road transport systems. This data helps ensure the safe and efficient movement of vehicles and pedestrians and informs strategic planning for transportation infrastructure. To support these goals, we employ an array of advanced roadside technologies, including traffic sensors, cameras, automated vehicle identification systems, and real-time data collection tools, all designed to monitor traffic flow, detect congestion, and track road usage patterns.

These technologies also play a key role in enhancing traffic safety and optimizing route planning for both short-term and long-term transport strategies. In addition to monitoring traffic, the data collected supports transport planning by identifying trends in vehicle movement, enabling more effective management of road networks, and reducing congestion.

We are committed to maintaining the privacy and confidentiality of individuals' information. All transport data and statistics are carefully managed to ensure that personal identities are de-identified, with strict privacy protocols in place to protect sensitive information. The data may also be utilised for quality assurance purposes, helping to ensure the accuracy of traffic management systems, and for generating statistical insights that inform public policy and transportation planning.

For more detailed information on the specific roadside technologies employed by the Department of Logistics and Infrastructure, or to inquire about our data privacy practices, please contact privacy.dli@nt.gov.au

Information Privacy Principles

The department is committed to the right of individuals to have their personal information collected, used, disclosed and managed in accordance with the Information Privacy Principles (IPPs).

The department will:

  • only collect personal information if it is necessary for its functions or activities
  • inform individuals of the purpose for collection, any relevant laws requiring the information, and the consequences of not providing it
  • collect directly from the person when reasonable and practical
  • Information will be collected in a lawful, fair, and minimally intrusive way.

Use or disclosure for secondary purposes may occur:

  • if the person consents
  • if it is required or authorised by law
  • for a purpose related to the primary purpose of collection and where the individual would reasonably expect the use or disclosure to occur
  • for law enforcement and some health and safety purposes.

The department will maintain appropriate security and control to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Measures include:

  • ensuring personal information is accurate, complete and up to date
  • taking reasonable steps to store information securely
  • protection information from misuse, loss, unauthorised access, modification, or disclosure
  • destroying or permanently de-identifying information if no longer needed.

Individuals can access their personal information held by the department and if requested by the individual, the department must update or correct personal information.

The department must:

  • inform individuals of the process to access their personal information
  • take reasonable measures to update or correct information at the individual’s request.

Limits are placed on transferring personal information outside the Northern Territory and using unique identifying codes.

The department will:

  • not assign or use other agencies’ unique identifiers unless necessary for its functions
  • not transfer personal information outside the Northern Territory unless required or authorised by law or other IPP exemption
  • allow individuals the option of dealing anonymously with the department where practicable.

The department is dedicated to upholding the highest standards of privacy and data protection in all its functions and activities. By adhering to the Information Act 2002 and the Information Privacy Principles, we ensure that personal information is collected, used, disclosed, and managed responsibly and transparently. We are committed to protecting the privacy of individuals and maintaining the integrity and security of the personal information entrusted to us.

Websites

Generally the department must only collect personal information from its website where a person chooses to provide that information to access a service or correspond with DLI.

The department may record a range of technical information when a person visits the website to read or download information, however this technical information does not reveal a person’s identity. The technical information may include the IP or server address, general locality and the date and time the person visits the website. This technical information may be used for limited statistical and development purposes.

The department will not attempt to identify persons through browsing our websites, other than in exceptional circumstances such as an investigation into the improper use of the website.

Some functionality of the website is not run by the department and third parties may capture and store your personal information outside Australia. These third parties may not be subject to privacy legislation at all or in the same way as the department. The department is not responsible for the privacy practices of these third parties, however if a privacy breach occurs we may facilitate requests to third parties to remedy the breach.

The Department of Corporate and Digital Development (DCDD) also manage Northern Territory Government websites that host our services. The DCDD websites include the following copyright, disclaimer and privacy statement applicable to these sites.

Complaints and Corrections

If you have any concerns or complaints regarding the handling of your personal information, use the privacy complaint form DOCX (72.5 KB), and complete either online or as a PDF.

Privacy Complaint

*If you are not satisfied with the response of the Department of Logistics and Infrastructure in relation to your complaint, you can contact the Office Information Commissioner:

Correct Personal Information

If you are aware of your personal information being stored within the department and you wish to make changes, use the application to correct personal information form DOCX (67.9 KB), and complete either online or as a PDF.

The department will action your request to access or correct personal information. Some personal information may have to be disclosed to others in order to complete your request. Every effort will be made to limit disclosure to what is necessary to facilitate your request.

Application to Correct Personal Information

Further information

For any privacy-related questions or concerns, contact the department’s Strategy Policy and Legislation unit:

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